Multimedia Help

Flash/HTML5 Video

Most of the multimedia content on AuntMinnieEurope.com is formatted and encoded to be compatible with the greatest number of devices possible.

Multimedia on your desktop/laptop computer
Multimedia on mobile devices (smart phones/pda's/tablets)

Multimedia on your desktop/laptop computer
If you're experiencing playback issues while trying to view multimedia content please click here to ensure you have the latest version of the Adobe Flash Player. Alternately, you can visit the Adobe Flash Player Download Center to download the latest version.

If you continue to experience playback issues please ensure your browser and operating system are up-to-date with the latest security updates and patches.

Multimedia on mobile devices (smart phones/pda's/tablets)
If you're experiencing playback issues while trying to view multimedia content please ensure your device has the latest software/firmware updates and patches applied.
  • Apple iOS devices
    Multimedia is rendered in HTML5 compatible markup. See your device manufacturer's documentation and support regarding Apple QuickTime and HTML5 support
  • Other mobile devices
    Multimedia is rendered with Flash Player compatible markup. See your device manufacturer's documentation and support for Flash Player compatiblility

If you need further assistance please contact our technical support.


Other Multimedia Formats

A small portion of AuntMinnieEurope.com's library of multimedia presentations are supported by Microsoft's Windows Media Player and are not compatible with the Adobe Flash Player and HTML5 presentations. These early presentations are no longer being produced.

If you're experiencing issues viewing these early presentations please download the latest version of Microsoft's Windows Media Player.

If you continue to experience issues viewing the multimedia content please visit the Microsoft Support site.

If you need further assistance please contact our technical support.